
Unified Communications and Collaboration
Organizations are continuously seeking to improve the efficiency & productivity of their workforce, reduce the cost of communications and greatly enhance customer experience. We offer a complete suite of services that can deliver a superior Unified Communications experience. These include
Voice over IP (VoIP)
- Replace legacy telephone systems with IP enabled PBX solutions
- On-premise and cloud-based solutions
- Enable telephone services from anywhere, using any devices over the internet
SIP Trunking
- Cost effective and high capacity replacement technology for legacy PRI/BRI circuits.
- Transmit voice, data and video over a single internet connection.
- Significantly reduce cost from lower call rates and line rental.
Audio and Video Conferencing (Incl Audio-Visual Solutions)
- Deliver work from anywhere capability with multimedia conferencing
- Reduce travel costs and enable meetings across multiple locations
- Optimize Video Conferencing rooms with enterprise grade screens, microphones, cameras and lighting (custom designed and built solutions)
Mobile PBX
- Integrate Mobile lines with Fixed PBX
- Receive and make landline calls on your mobile phone
- No call forwarding cost – on net call
- Greatly reduce the cost of calls made from office-based employees to mobile workforce and vice versa.
- Works with entry level feature phones and smart phones.
Hosted Contact Centre, IVR and Call Recording
- Greatly reduce the cost and speed to enable a contact centre with a hosted solution.
- Full range of Contact Centre capability with audit trail and integration to ticketing systems.
- Pay per user per month – no capex outlay.
